S E T T I N G U P Y O U R A C C O U N T
Did you know you can now call without entering your PIN and international number? Let us show you how!
Click the link to help us guide you through the simple setup:
H O W T O R E F I L L Y O U R C A R D
- Refill online or sign up for AutoRefill Service:
- Refill by phone: 1-800-219-6993 (US); 1-617-861-4107 (international)
Mention to an operator that you would like autorefill setup on your account to receive a $3 complimentary credit!
C A L L I N G I N S T R U C T I O N S
1. Dial Access Number for the country you are calling FROM:
-- US/Canada/Puerto-Rico/Guam/Saipan/US Virgin Islands : 1-800-209-4537
-- From mobile or landline with free long distance: 903-212-6681
-- Local Numbers:
-- International Local Numbers:
2. Enter your PIN number and wait for the prompt.
3. Dial your destination number:
-- For International Calls: 011 + Country Code + City Code + Phone Number
-- For calls to/within the US and Canada: 1 + Area Code + Phone Number
• If no connection is established in 30 seconds:
Press star, star, pound, zero (**#0) and the number will automatically redial.
• To dial a different number after a call is complete:
Stay on the line, press star, star (**), then dial the new number.
Print wallet-sized card instructions:
I M P O R T A N T
* When using a cell phone, please note that after dialing the destination number
you should NOT press Send or Talk as that may start a new call on the other line
(and you may be billed by your cell phone provider for the long distance call).
* Also please check with your cell phone provider about any applicable roaming
charges when using your cell phone abroad.
*Card expires if no refill within 6 months. Service taxes and
surcharges may apply. Rates and fees are subject to change without
notice. Application of surcharges and fees has the effect of reducing
total minutes on the card. Card has no cash value and is
non-refundable. Be sure to safeguard your PIN.
PIN-less Dialing -- register up to 6 phone numbers:
Our Tell-a-friend Program: You Save, They Save!
Customer feedback form:
Speed Dial -- make your calls by pressing just three keys!
View your call history online:
A D D I T I O N A L S E R V I C E S
Click-To-Call: Convenient & secure way to communicate!
For more info goto
Prepaid Conferencing: Set up conference calls on the phone and online!
For more info goto
SMS-Call: Send SMS message and get connected!
WEB-Call: Connect two phones anywhere in the world!
PC-2-Phone/VoIP Account: Works with any SIP SoftPhone or SIP equipment.
C U S T O M E R S E R V I C E
Contact us Online:
Contact us by phone:
1-800-219-6993 (US); 1-617-861-4107 (international)
Mon-Fri 9:00am - 9:30pm, Sat 10:00am - 6:00pm, Sun 12:00 - 6:00pm EST.